My Screen Went Black

MGD_Oni
MGD_Oni Member Posts: 8 New User
edited November 2023 in 2019 Archives
I've had my Nitro 5 for 2 months now, just today my screen went black while gaming so I thought it was a wiring issue, I opened it up a checked, the wire was connected. So I looked it up online and found it you can reset the battery, I did that and it did not work us there anything else I can do or do I have to replace the laptop.

Answers

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @MGD_Oni
    While doing the battery reset please try to press and hold the paper clip for 30 second(make sure no charger is connected ) and let us know.

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • MGD_Oni
    MGD_Oni Member Posts: 8 New User
    edited February 2019
    I did that, PS it shows the screen only when bent slightly but it only starts up.
  • MGD_Oni
    MGD_Oni Member Posts: 8 New User
    The screen is flicker off and on now.

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @MGD_Oni
    Than i guess the cables that connects to the display would be the problem.
    Please contact Acer support they will help you.
    Check the below link to contact Acer
    http://www.acer.com/worldwide/support/

    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!