100% disk usage and for this it performs poorly, please help

Adraydus
Adraydus Member Posts: 5 New User
edited November 2023 in 2019 Archives
This problem started suddenly , after i start my laptop it performs extremely slow and when i go to task manager it shows 100% or nearly 100% disk usage . 

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Can you post your device's model number and specs?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
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  • Hello! This problem has been reported several times and is a problem caused by the operating system and not the notebook hardware! There is a video in Portuguese that provides some tips to solve this problem:
    However, if you can not understand what the presenter is saying, just follow the step by step that he informs from the sixth minute. If you still can not solve your problem, try upgrading windows to version 1809 here: https://go.microsoft.com/fwlink/?LinkID=799445
    This version is considered the most stable!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Adraydus
    Adraydus Member Posts: 5 New User
    ven98 said:
    Can you post your device's model number and specs?

    ven98 said:
    Can you post your device's model number and specs?
    model=AN515-51-518M
    P/N=NH.Q2QSI.006
    CPU=I5 7300HQ
    GPU=GTX 1050TI
    OS=windows 10 pro version 1809
  • Adraydus
    Adraydus Member Posts: 5 New User
    Hello! This problem has been reported several times and is a problem caused by the operating system and not the notebook hardware! There is a video in Portuguese that provides some tips to solve this problem:
    However, if you can not understand what the presenter is saying, just follow the step by step that he informs from the sixth minute. If you still can not solve your problem, try upgrading windows to version 1809 here: https://go.microsoft.com/fwlink/?LinkID=799445
    This version is considered the most stable!
    ok, i m going to try this video formula  , my windows version is already 1809
  • Adraydus
    Adraydus Member Posts: 5 New User
    Hello! This problem has been reported several times and is a problem caused by the operating system and not the notebook hardware! There is a video in Portuguese that provides some tips to solve this problem:
    However, if you can not understand what the presenter is saying, just follow the step by step that he informs from the sixth minute. If you still can not solve your problem, try upgrading windows to version 1809 here: https://go.microsoft.com/fwlink/?LinkID=799445
    This version is considered the most stable!
    i m not understanding the video, it's in Portuguese  ,  what can i do now?

  • It may be that upgrading windows to version 1809 solves the problem, but you need to back up your files as a precaution: https://go.microsoft.com/fwlink/?LinkID=799445
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)