Nitro 5 AN515-51

pootrickmagootrick said:

This laptop was nothing but great until a few months later and the screen housing split apart one day and cracked the screen. I was told this wouldn't be covered under the warranty.

Acer has different warranties with diff computer types. So, for few devices the damage protection plan would be there and for others it would not. I guess thats what acer has suggested. You can refer to acer warranty page for more info. https://www.acer.com/ac/en/US/content/standard-warranty