Please let me know how can I recover pre-installed windows 7 OS?

Janith
Janith Member Posts: 1 New User
edited March 20 in 2019 Archives
I have purchased an Acer laptop which had already been per-installed with Windows 7 OS. Unfortunately my PC was attacked by a virus and it happened to unbootable. How can I recover my genuine Win 7 OS? Please  be kind enough to give me a suitable solution.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon Janith !

    Did your equipment come with the activation key attached to the machine?
    If so, just download an official ISO from Microsoft itself and perform the installation using your serial.

    Otherwise, I think it's best to contact Acer's official support channels to provide you with what you need.


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