Acer E5 575G 52q9 battery problem

rajaumair
rajaumair Member Posts: 1 New User
edited November 2023 in 2018 Archives
there is a problem with my laptop acer E5 57G 52Q9, i just bought a new battery but when i place the battery the battery light starts blinking even if the laptop is off.
and if i turn it on the charging indicator shows a cross sign on  the battery.
and if i start charging by turning off the laptop it charge for some time after that battery light starts blinking again .
plz help me with this issue.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,752 Pathfinder
    @rajaumair

    Looks like the battery connectors are gone bad. Make sure to re-connect the battery and go to BIOS. To access BIOS keep pressing F2 while powering on the device. Once you are in BIOS press F9 to set the default settings and then press F10 to save and exit.

    Post this check if the issue persist. If so, contact acer technical support for warranty help.
    Click on 'Yes' to accept my comment as answer