Iconia one 10 B3-A30

enfieldchace
enfieldchace Member Posts: 3 New User
edited March 4 in 2018 Archives

 Starts up with intial logo's then requests passccode.  After this has been entered left with Acer logo and black screen.  Acer is highlighted but loading goes no further.  

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,788 Pathfinder

     Starts up with intial logo's then requests passccode.  After this has been entered left with Acer logo and black screen.  Acer is highlighted but loading goes no further.  

    Looks like it got stuck on boot loop. 

    Try performing factory reset https://us.answers.acer.com/app/answers/detail/a_id/30957

    check if the boot loop issue gets fixed.
    Click on 'Yes' to accept my comment as answer
  • enfieldchace
    enfieldchace Member Posts: 3 New User
    Thanks for your input.  Did not work, came up with FASTBOOT MODE.  Left it for 15minutes but no change to screen.
  • Rudy21
    Rudy21 ACE Posts: 1,788 Pathfinder
    Thanks for your input.  Did not work, came up with FASTBOOT MODE.  Left it for 15minutes but no change to screen.
    You can try this
    Click on 'Yes' to accept my comment as answer
  • enfieldchace
    enfieldchace Member Posts: 3 New User
    Thanks for your input.  Still in the same position.
  • billsey
    billsey ACE Posts: 31,647 Trailblazer
    Assuming you are running the right OS you might be able to recover by reinstalling from the image on the Acer support site. You will need a microSD card...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.