S7-392 Dead as a dodo

MalcolmA
MalcolmA Member Posts: 5

Tinkerer

edited November 2023 in 2019 Archives
I was using the latop as normal, it was fully charged.  I was just about to (but hadn't yet) connect to my external drive when it just died on me.  When plugged in the power light does go on (and it's blue) but absolutely nothing else appears to function.  I've checked there's not dust etc inside.  It's definitely outside of warranty as it's around 3 years old.  Any ideas?  Or is this now terminal?  Thanks for any support.  A

Best Answer

  • Jack22
    Jack22 ACE Posts: 3,735 Pathfinder
    Answer ✓
    @MalcolmA

    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    BIOS default: After power drain is done, power on the u nit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

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Answers

  • Jack22
    Jack22 ACE Posts: 3,735 Pathfinder
    Answer ✓
    @MalcolmA

    power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

    BIOS default: After power drain is done, power on the u nit, but as soon as you power on the unit keep pressing the F2 key so that it take you to BIOS page. Press F9 and press Enter than press F10 and press Enter. the unit will restart

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • MalcolmA
    MalcolmA Member Posts: 5

    Tinkerer

    Jack... thank you soooo much.  The power drain did the trick.  Phew!
  • AnthonB
    AnthonB Member Posts: 1 New User
    @Jack22

    I have the same issue and the above did not work....any other tips?
    The charging light is blue and the other light flashes blue for about 2 seconds but then nothing and wont let me into the bios.
    Nothing appears on the screen at all.