Acer Predator 17X crashed and now has horizontal lines filling the screen

TomB78
TomB78 Member Posts: 1 New User
edited November 2023 in 2018 Archives
Purchased an Acer Predator 17X in December of 2017. Ran flawlessly until last night when it locked up and crashed, twice. Now the screen is filled with small horizontal lines making it unusable. Can't file a repair because the Acer Product Support page won't allow loading Proof of Purchase and you cant move forward without it. No other way to contact Acer about the problem.

Answers

  • JackE
    JackE ACE Posts: 44,462 Trailblazer
    Does it HDMI out to a TV screen OK? Jack E/NJ

    Jack E/NJ

  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    TomB78 said:
    Purchased an Acer Predator 17X in December of 2017. Ran flawlessly until last night when it locked up and crashed, twice. Now the screen is filled with small horizontal lines making it unusable. Can't file a repair because the Acer Product Support page won't allow loading Proof of Purchase and you cant move forward without it. No other way to contact Acer about the problem.
    Try calling them up over the phone, and ask for an alternate mode to send the proof of purchase.
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