Predator Helios 300 - Freeze or Stuttering

JustMaT
JustMaT Member Posts: 7

Tinkerer

edited November 2023 in 2018 Archives
After a few updates in drivers and windows 10..
The notebook started to freeze or stutter in some games and apps for 1-3 secs, then keeps running smooth as always ..
Any advice that anyone could provide?

Best Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
    Hi, Does it stutter/freezes when you open simple programs? But then it goes away and come back?
    When you right-click on your desktop, does it hang a bit? 

    If so, it could be the dgpu that most people are facing. 
    There's a thread on Intel community forum: https://communities.intel.com/thread/119093
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Mpegleris
    Mpegleris Member Posts: 31 Die Hard WiFi Icon
    edited June 2018 Answer ✓
    There is one simple program to download and install. that runs in background and solves your problem. until intel and Nvidia will decide to solve it... TraypwrD3

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Answer ✓
    Hi, Does it stutter/freezes when you open simple programs? But then it goes away and come back?
    When you right-click on your desktop, does it hang a bit? 

    If so, it could be the dgpu that most people are facing. 
    There's a thread on Intel community forum: https://communities.intel.com/thread/119093
     :) If you think I've answered your question, please hit the Accept Answer:)

  • Mpegleris
    Mpegleris Member Posts: 31 Die Hard WiFi Icon
    edited June 2018 Answer ✓
    There is one simple program to download and install. that runs in background and solves your problem. until intel and Nvidia will decide to solve it... TraypwrD3
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    I noticed this when my laptop was running on battery. I had turned on battery saver right from 100% to see how long it would fare, and while the battery saver was on, it was freezing for a couple of seconds even for something as simple as opening a tab in fire fox.

    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
    ---------
    Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
  • JustMaT
    JustMaT Member Posts: 7

    Tinkerer

    I re-downloaded and updated all the Drivers I had, still getting this stutters for some moments .. but not often as they were..
    Looks like the Intel Graphics sometimes works over the Nvidia GPU, and that mess up the things
  • michaeltsai
    michaeltsai Member Posts: 2 New User
    Hi guys, I have the same problem
    I solved it just by moving games from HDD drive to SSD drive...
    it works, no longer frozen while playing
    but I still don't know what the exact reason is.
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Hi guys, I have the same problem
    I solved it just by moving games from HDD drive to SSD drive...
    it works, no longer frozen while playing
    but I still don't know what the exact reason is.
    It seems like your HDD is going bad... I would recommend doing deep scan for any possible bad sectors. Also loading on SSD would improve load times by leaps, and so you'll find lesser load related lags.

    On mine, i made a partition for games on my SSD, along with an existing one on my HDD, and installed/moved games that cause more load to SSD.
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
    ---------
    Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045