My aspire a715-71g bios password forgot

Asgari57
Asgari57 Member Posts: 3 New User
edited August 2023 in 2019 Archives
Hi
When I using Acer fingerprint PBA (pre boot authentication) software, the app ask me to use this feature you must set Supervisor password in app.
I set supervisor password using same app. 
After rebooting system, before loading windows in bios, the system ask me to enter password. 
I tried to use password that be set in acer fingerprint PBA  but it doesn't work and say wrong password. 
I tried 3 times but system say wrong and give me a unlock password key. 
Please help me. 

Answers

  • Asgari57
    Asgari57 Member Posts: 3 New User
    Hi Asgari57, You need to Reset CMOS battery to unlock the Bios password.
    Hi @thamahes2018, my laptop's battery is not eject able. But I used jcmos1 jumper.
    It was allowed to be boot system. 
    But password was not reset. If I want to change bios settings, it's ask for a password 
  • saeid1777
    saeid1777 Member Posts: 1 New User
    Hi
    i am same this problem.
    When I using Acer fingerprint PBA (pre boot authentication) software, the app ask me to use this feature you must set Supervisor password in app.
    I set supervisor password using same app. 
    After rebooting system, before loading windows in bios, the system ask me to enter password. 
    I tried to use password that be set in acer fingerprint PBA  but it doesn't work and say wrong password. 
    I tried 3 times but system say wrong and give me a unlock password key. 
    Please help me. 
  • Asgari57
    Asgari57 Member Posts: 3 New User
    saeid1777 said:
    Hi
    i am same this problem.
    When I using Acer fingerprint PBA (pre boot authentication) software, the app ask me to use this feature you must set Supervisor password in app.
    I set supervisor password using same app. 
    After rebooting system, before loading windows in bios, the system ask me to enter password. 
    I tried to use password that be set in acer fingerprint PBA  but it doesn't work and say wrong password. 
    I tried 3 times but system say wrong and give me a unlock password key. 
    Please help me. 
    send email to Acer support in emarat and say your code, they send you an unlock code
  • TheyWith
    TheyWith Member Posts: 2 New User
    Asgari57 said:
    saeid1777 said:
    Hi
    i am same this problem.
    When I using Acer fingerprint PBA (pre boot authentication) software, the app ask me to use this feature you must set Supervisor password in app.
    I set supervisor password using same app. 
    After rebooting system, before loading windows in bios, the system ask me to enter password. 
    I tried to use password that be set in acer fingerprint PBA  but it doesn't work and say wrong password. 
    I tried 3 times but system say wrong and give me a unlock password key. 
    Please help me. 
    send email to Acer support in emarat and say your code, they send you an unlock code
    Hi @Asgari57
    dadash are you sore this will work???
    pleeeeez help me aziz I need to Unlock this!!!!
    :((((((
  • TheyWith
    TheyWith Member Posts: 2 New User
    saeid1777 said:
    Hi
    i am same this problem.
    When I using Acer fingerprint PBA (pre boot authentication) software, the app ask me to use this feature you must set Supervisor password in app.
    I set supervisor password using same app. 
    After rebooting system, before loading windows in bios, the system ask me to enter password. 
    I tried to use password that be set in acer fingerprint PBA  but it doesn't work and say wrong password. 
    I tried 3 times but system say wrong and give me a unlock password key. 
    Please help me. 
    Hi bro, are u still looking for solution?
    or you found it?
    :(

  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 377 Specialist WiFi Icon
    Hello, 

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement

    We recommend contacting your local Acer support for better assistance: https://www.acer.com/ac/en/ID/content/partner-bali

    Note: We will be closing this thread. 

    Thanks,
    Acer-Harvey
    Smile :)
This discussion has been closed.