head phone jack not working in nitro 5

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MAGESH
MAGESH Member Posts: 2 New User
edited November 2023 in 2018 Archives
sound comes from the laptop - but Bluetooth connectivity is working

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    MAGESH 

    Here are a few more steps which you can follow:

    >>Click on the Speaker icon in the "System Tray" at the bottom right corner of the screen. Above the volume slider is the name of the current output device, and to the right of that name is a ^ which you must click to select your Bluetooth device. This should work.

    >>If issue persits, disable and enable the Bluetooth service and check if it is running.
    Press Windows Key + R, type services.msc and press Enter.
    Search for Bluetooth support service.
    Check if it is started, if not Right click on the service and click on Start.

    >>Reinstall the Bluetooth driver following these steps:
    Press Windows key + X and select “Device Manager”
    Expand “Bluetooth” and right-click on the driver.
    Select “Uninstall”, check marked “delete the software for the device” and select “OK” (after that, you can see there is no “Bluetooth” expansion on "Device Manager")
    Select “Update Driver Software”.
    Restart the computer.

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