Aspire A515-51G Notebook - suddenly power off a few times a day

JosephTseHK
JosephTseHK Member Posts: 1 New User
edited August 2023 in 2018 Archives
Dear Acer Community,
I have purchased the Acer Aspire A515-51G Notebook in mid March in Hong Kong. Initially it works very fine.
In the past couple days, the Aspire Notebook suddenly power off itself while I was doing browsing or viewing my photo images.
The sudden power off happened a few times a day.. sometimes it did not have such a problem....
Are there any advise how to avoid this problem? Please advise. Thanks.
Joseph

email: josephtse.hk@gmail.com

 

Answers

  • Member Posts: 21 Networker
    edited April 2018
    So, you can go here and download the last version of the Bios, please make sure that you don't have the last one, you can check it like this:

    Hold and press windows key along with the letter "R", it will prompt to you the "Run" there type in " msinfo32.exe " there you will see the bios version, after it confirm here  https://www.acer.com/ac/en/US/content/drivers what bios version you need "Most likely is the last one" and you download it and install it.

    I wish you the best! :)
  • Member Posts: 21 Networker
    Or you can just perform the last windows update, just check for updates.! :+1: