Acer aspire V5 573G power indicator glowing remains glowing when the machine is powered off.

shubham_shekhar
shubham_shekhar Member Posts: 3 New User
edited December 2023 in 2020 Archives

Acer aspire V5 573G power indicator glowing remains glowing when the machine is powered off had to hold down the power button to turn it off and also the pc is not restarting when resarted it simply shuts down.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    shubham_shekhar,

     

    If the power indicator light is illuminated while shutting down it has not finished shutting down completely. It could possibly be installing updates or closing applications down, and if it is having problems closing applications down there might be a different issue.

     

    Has it always had this problem? If not, and it just started recently happening, you could try a system restore to when it was working and work forward from there.

  • calbruc
    calbruc Member Posts: 7

    Tinkerer

    Acer-Justin, allow me to hijack this thread for a bit, but I've had the same exact problem OP is describing and there is no way of fixing it, what is Acer's response to this? It has rendered my laptop almost unusable, I cannot put it in suspend mode, if I reboot it it shuts down, when I try to shut it down, it does not.

     

    Have you any other solution rather than restoring it? I have tried restoring it, I have tried different OS, as well, and nothing. EVERY TIME I try to shut it down the power indicator stays on, and it stays there draining the battery.

     

    Hope you can help us in any way, paying more than 6000 SEK for a paper weight is not my idea of fun.

     

    Thanks.

  • shubham_shekhar
    shubham_shekhar Member Posts: 3 New User
    The shut down problem only happens when the using the pc for long period of time(1-2hrs).
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    calbruc,

     

    If you have tried all that then I would recommend you contact the Acer technical support in your area for available options, it might be having a hardware issue.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    shubham_shekhar,

     

    If you have tried all the steps that me and calbruc have listed then contacting the Acer technical support in your area for options would be the next step.

  • Qwertykilla
    Qwertykilla Member Posts: 2 New User
    I have the same issue with my Acer V5 572G.
    The power indicator stays on and is very dim.
    I tried a battery reset with no luck.

  • tjn1c0la5
    tjn1c0la5 Member Posts: 2 New User
    I have the same issue with my Aspire V5-573G. Power Indicator still on even after shutdown. Please help us how to fix it.