ASPIRE E14 TURNS INTO PIXEL FUZZY GRAY SCREEN AFTER IDLE FOR A WHILE

afee
afee Member Posts: 5

Tinkerer

edited August 2023 in 2018 Archives
Hi,
I need a help regarding my laptop issues. My Laptop turns into gray pixel fuzzy after idling a while. It affects my work and efficiency.
I need to force restart to get a normal screen back.
Can anyone help me with a better solution
Thank you.




Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    edited February 2018
    go to Device manager, click on Display adapters, right click on your GPU and choose uninstall(tick to uninstall software too).
    then reboot and let windows re-install the GPU drivers (need a data connection)

    please report your BIOS version too:
    windows logo + r key
    type
    msinfo32

    report BIOS version date here
    I'm not an Acer employee.
  • afee
    afee Member Posts: 5

    Tinkerer

    Hi Iron Fly,
    My Bios Version is Insyde Corp. V1.01, 18/8/2015
  • afee
    afee Member Posts: 5

    Tinkerer

    IronFly said:
    go to Device manager, click on Display adapters, right click on your GPU and choose uninstall(tick to uninstall software too).
    then reboot and let windows re-install the GPU drivers (need a data connection)

    please report your BIOS version too:
    windows logo + r key
    type
    msinfo32

    report BIOS version date here

    Hi, My bios version is Insyde Corp. V1.01, 15/8/2015. Thank you