Acer Aspire V3-571G - problem with Dolby Digital Plus

Dudeski
Dudeski Member Posts: 8 New User
edited March 2023 in 2017 Archives

Not too pleased with how inconvenient its been to get support through Acer. Anyway, I have a long recurring problem with Dolby Digital Plus, a sound program that came installed on my laptop. Any time I open a game, it shuts off and my sound gets very quite, and I have to alt + tab and turn it back on.

 

I've done quite a lot to try and fix this problem. I've gone to the official Acer site to download a driver that's compatible, and that didn't work. I went through Device Manager to update the drivers (didn't work). I ran a SFC system scan, uninstalled/reinstalled the driver, ran audio/hardware troubleshooter, and disabled "give program exclusive control". None of those worked.

 

So what do I do? How do I fix this nonsense? I've had to deal with it for quite a long time and frankly I'm sick of it.

Answers