How to find a SNIID from a SW5-015 without a valid Operating system

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marquis
marquis Member Posts: 2 New User
edited March 2023 in 2017 Archives

I have a SW5-015 in my possession.  It was used by a child that killed the Home OS.

I can get to the Bios and see all if the Information but cannot boot it up.

The Child peeled all of the stickers off.  Or maybe the parent did to protect the child.

What do I need to get the OS back in.  Can I use an USB with a bootable HOME or must I have a custom job.

If I can get the Acer Serial ID program to work with an USB, I would be able to get the SNIID.  Maybe.

The mother can't find the receipt so she brought it to me.

Any suggestions....

 

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  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer
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    France
  • marquis
    marquis Member Posts: 2 New User
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    That gives me more options but, I probably need a retore disk.  I will be trying all options for the SNIID first so I can get or buy one.  The Tablet is not mine so I want to be sure I can reload it again if the child kills it again.  Just goes to show that if you want to break something.  Give it to a child.  They will figure out how to do what grown people can't.

  • laurent_14
    laurent_14 ACE Posts: 10,051 Trailblazer
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    You can also order the recovery media with the serial number (bios setup utility) from your Acer store:

    "To Get Started, please enter the serial number or SNID located on your Acer product and click Submit."

    France