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Acer Aspire 7741G /w ALPS touchpad (detected as Synaptics) - Stopped working after Windows10 Upgrade

mrkvolfmrkvolf Posts: 6Member

I've upgraded from Windows 7 to 10 and after it touchpad had absolutely no response even not visible in Device Manager!

 

There is only Win7 driver here https://www.acer.com/ac/en/GB/content/support-product/2114?b=1
Installing from root folder doesn't work, even 64bit subfolder.

 

Best Answer

  • mrkvolfmrkvolf Posts: 6
    Accepted Answer

    I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.


    So I tried to search similar models.

    Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.
    https://www.acer.com/ac/en/GB/content/support-product/2004?b=1

     

    After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver.

     

    Hope it will help to someone other. I spent a lot of time by resolving.

     

    MESSAGE TO ACER STAFF:

    PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!

FAQ & Answers

  • mrkvolfmrkvolf Posts: 6Member
    Accepted Answer

    I have to add my SUCCESSFULLY SOLVED experience with ACER Aspire 7741G with ALPS touchpad.


    So I tried to search similar models.

    Acer Aspire 7740 or 7740G are with Windows 8 drivers that solved the problem.
    https://www.acer.com/ac/en/GB/content/support-product/2004?b=1

     

    After clean install of Windows 10, it was found as Synaptics (and worked at the basics. Full functionality will be reached after installing ALPS driver.

     

    Hope it will help to someone other. I spent a lot of time by resolving.

     

    MESSAGE TO ACER STAFF:

    PLEASE, KEEP YOUR DRIVERS UPDATED FOR ALL OF YOUR MODELS!!!

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