Adding an external microphone - s7 392

iggs_1
iggs_1 Member Posts: 23 New User

hi guys,

 

i have a boom pro vmoda mic that i want to use for productivity purposes

however, it does not show up

the only option i have is the default s7 mic

does anyone know how we can use an external mic???

PLEASE HELP!!!

Best Answer

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    Answer ✓

    Hi iggs_1,

     

    First how to find the processor name:

    1. Launch the Run command
    2. Type msinfo32 in the box and [Enter]
    3. You'll find the processor name in the right column, "Processor'
    4. Note it and compare with the list of Intel Broadwell processors.
    5. If it is listed, you have to install the chipset driver (Broadwell) otherwise the other driver.

    PS: If you encounter some difficulties, you could give the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
«1

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hello,

     

    You need this type of adapter to separate headphone/microphone plugs.

    France
  • iggs_1
    iggs_1 Member Posts: 23 New User
    Thanks Laurent
    I have that Adapter and it still doesn't work
  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Which version of Windows do you use currently?

    France
  • iggs_1
    iggs_1 Member Posts: 23 New User
    Widows 10
  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    May be I'm stupid but I have a little doubt about the adapter shipped with the microphone.

    This one stated in my previous is different.

     

    Normally 3 black rings, you can directly connect it to the laptop.

     

    Is it your microphone? Do you use this adapter and how (please take a picture)?

    https://images-na.ssl-images-amazon.com/images/I/71x29UHHD3L._SL1500_.jpg

    France
  • iggs_1
    iggs_1 Member Posts: 23 New User
    My apologies Laurent
    My package is the one in your attached image. I have tried using it both ways, with just a original cord and also with the y splitter that they provide. Both ways unrecognised through my laptop. Should I purchase that adaptor in the previous post even though I have the one they provided?
  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    No problems.Smiley Happy

    Is this mic connected to an headphone or used alone?

    France
  • iggs_1
    iggs_1 Member Posts: 23 New User
    I use it alone
    but mainly it's connected to over the ear headphones
  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    but mainly it's connected to over the ear headphones

    1. This one have a mic input?
    2. Have you tried with another computer?

     

    PS: The adapter stated in my previous message is useless and not the solution.

    France
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    According to my notes, the S7 has a combo headphone/microphone jack and is probably wired like this. So unless you have a 4 ring plug it will probably not give you a mike input.

  • iggs_1
    iggs_1 Member Posts: 23 New User

    thanks guys

     

    it doesnt work on my chromebook

    again only says internal mic

    padgett

    if i get a 4 ring connector, will it work

    can you buy these 4 ring connectors and what are they called?

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Could try here, then you can experiment.

     

    I do not have an S7, just the diagram works with my cell phones.

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hi padgett,

     

    This microphone already have 3 black rings or 4 contact rings and 24k gold plated plug.

     

    Hi iggs_1,

     

    As you wrote, you "work" under Windows 10.

    1. Is it the original OS or an upgrade?
    2. If it's an upgrade, did you download and update all drivers?
      http://www.acer.com/ac/en/AU/content/support-product/4821;-;Aspire%20S7-392
    France
  • iggs_1
    iggs_1 Member Posts: 23 New User
    Hi Laurent
    I upgraded my Windows 10, do I need to update all of the driver's?
    I'll let you know how I go
    Thanks for your support
  • iggs_1
    iggs_1 Member Posts: 23 New User

    hi Laurent,

     

    I updated the sound cards but to no avail

    What are our options? 

    What do you think of USB sound cards?

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hi iggs_1,

     

    Sorry for the delay. May be you misunderstood my previous message.

    Did you buy your laptop:

    1. with Windows 10 ?
    2. with Windows 8/8.1 and upgraded to Windows 10 (Get Windows 10) ?
      If this case, it's necessary to upgrade all of the drivers. First the chipset driver and the others in any order.
    France
  • iggs_1
    iggs_1 Member Posts: 23 New User

    Untitled.pngwhich one is the chipset driver?

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer
    Answer ✓

    Hi iggs_1,

     

    First how to find the processor name:

    1. Launch the Run command
    2. Type msinfo32 in the box and [Enter]
    3. You'll find the processor name in the right column, "Processor'
    4. Note it and compare with the list of Intel Broadwell processors.
    5. If it is listed, you have to install the chipset driver (Broadwell) otherwise the other driver.

    PS: If you encounter some difficulties, you could give the first ten characters of the computer serial number (S/N)? Only the first ten.

    France
  • iggs_1
    iggs_1 Member Posts: 23 New User

    hey laurent,

     

    i totally have no idea!

     

    Here are the first 10 digits

     

    NXMBKSA003

  • laurent_14
    laurent_14 ACE Posts: 10,018 Trailblazer

    Hi iggs_1,

     

    Your laptop is equipped with an Intel I5-4200U so Haswell familly and not Broadwell familly. You have to install the second chipset driver stated in your list.

    France