JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
aspire 5600u,
louiseabbott
Posts: 15Member
I have upgraded to windows 10, but I now have no built in wifi or touchscreen, would someone be kind enough to help please, I really dont want to go back to windows 8 as I find it such hard work. thankyou
0
Who's Online235
Acer-Harvey
Acer-Jose
Acer-Manny
basicpie
Dek90
GGaspar
Jack22
JackE
Krazyatom
laurent_14
loneraider
MaClane
PortolaBoss
rrussell984
Semisour
SW87
TeleBlue
Zizou87
Join in, share your experience!
It looks like you're new here. If you want to get involved, click one of these buttons!
New Here?
So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.
FAQ & Answers
Windows logo key + x
click on Device manager
double click on touchscreen and wifi
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here
Thankyou for the quick reply, but I cant find touchscreen and wifi, under device manager.
wifi is under Network adapters
or check if you have any yellow exclamation mark on device manager.
try this driver:
http://www.station-drivers.com/index.php?option=com_remository&Itemid=352&func=fileinfo&id=2105&lang=en
click on download, double click to extract files then run setup.exe
I tried that but still no luck, i have a TP link in the usb and tried taking that out to see if would work but it wont . Sorry I am not very good with computers, do you have any idea how I can get my touch screen back aswell please, I am not 100% sure its windows 10 thats made it not work anymore, could I have pressed something that would turn the touch screen off?
if you check on network connection is your wifi adapter listed?
windows logo key + x
Network connections
by the way, other 2 users reported issue of wifi not working on 5600u under windows 10.
That Realtek is your wifi card or it's an USB adapter?
please also report the hardwareID of that Unknow USB device:
double click on it
choose "Details" tab
from dropdown menu, select HardwareIDs
click on the first value and copy/paste it here
is it this part? sorry I dont know.
Device USB\VID_0000&PID_0002\6&3846d055&0&3 could not be migrated.
Last Device Instance Id: BTHENUM\{8855C1D2-9BFE-4B96-BCBF-CBB9682C76BD}
right click that USB device with yellow exclamation mark, choose uninstall then reboot your PC.
about wireless, do you have an USB wifi dongle connected?
if it's working, i would not mind about the integrated wifi, since other users had that issue on your model and windows 10, so at the moment i don't have fix for that.
thankyou, I will try that. Yes I have a wifi dongle, I will just leave that them. thankyou
I tried to right click that USB device with yellow exclamation mark, choose uninstall then reboot your PC. I went from the list but then when I restarted the computer it came back again, I have tried twice and each time it has re-appeared, is that for the touch screen to work?
yes, probably it's the touchscreen.
try this:
http://global-download.acer.com/GDFiles/Driver/Others/Others_Wistron_1.00.0521_W8x64_A.zip?acerid=634842459088587234&Step1=ALL-IN-ONE&Step2=ASPIRE&Step3=ASPIRE%205600U&OS=8P1&LC=en&BC=ACER&SC=PA_6#_ga=1.234867294.1726682513.1446488832
unzip, then right click the setup.exe file, choose Properties, choose compatibility tab, tick "run this program in..."
choose windows 8, click on Apply, ok and then try to run the setup.exe file
Thankyou, i dont know what to click on now?![WP_20160403_002[1].jpg](http://acer.i.lithium.com/t5/image/serverpage/image-id/11659iF24B9EE4B6C66081/image-size/original?v=lz-1&px=-1 "WP_20160403_002[1].jpg")
application extension?
sorry i have just seen it
I am so sorry I am so rubbish at this!!
ehm
you need to extract the files from the Others_Wistron_1.00.0521_W8x64_A, right click the downloaded file and choose to extract it, then right click the setup file from the extracted folder and follow my previous post.
THankyou anyway but I dont know what to do , I think I might have to pay someone to do it. Thankyou for your help.