Acer Z3605 how to change angle of Crystal Eye Camera as only showing to half of face

Haze
Haze Member Posts: 2 New User

I have just successfully upgraded to Windows 10 but now the Crystal Eye Camera is only showing the top half of my head.  I have tried changing the aspect ratio but it is still the same. Is there any way one can change the angle  without tipping the screen forward which is impracticable.

 

Hoping someone out there has some suggestions.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Haze,

     

    Since you did not physically adjust the camera it sounds like a driver issue. I would suggest removing the drivers and letting them get installed again to see if that resolves it.

  • Haze
    Haze Member Posts: 2 New User

    I have tried to find the drivers but with no luck.  Where do I look for them and what are they called.  I have tried to update the drivers but Windows 10 won't let me open the updates as Cyberlink has been blocked as a trusted site and I have been unable to find out how to unblock them.

     

    Regards.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Haze,

     

    The security tab of Internet Explorer options should have a spot for restricted websites, if it is listed there you can remove it. If you are having a problem with it blocking driver installation due to digital signature issues, there is a workaround for that.

     

    Click the Start button.

    Click Settings.

    Click Update and Security.

    Click on Recovery.

    Click Restart now under Advanced Startup.
    Click Troubleshoot.

    Click Advanced options.

    Click Startup Settings.
    Click on Restart.
    On the Startup Settings screen press 7 or F7 to Disable driver signature enforcement.