my gateway m285-e will not power on

dont885
dont885 Member Posts: 1 New User

i have unplugged it. taken battery out held down power button. tried powering it up with battery in and with battery out. can anyone help me?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    dont885,

     

    When the battery is installed do you see a battery charging light with the AC adapter plugged in? If not, it sounds like an AC adapter problem.

     

    If you do see a battery charging light, try removing the battery and just trying to power it on using the AC adapter to see if that does anything.