no audio output device

missa_81
missa_81 Member Posts: 3 New User

I did a system recovery. Now my sound doesnt work. I have a message that says "no audio output device installed". I had sound before the recovery. How do I get it back?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you post laptop model and installed OS?

     

    have you already checked on device manager if any yellow exclamation mark is present?

    I'm not an Acer employee.
  • missa_81
    missa_81 Member Posts: 3 New User

    I have an acer aspire 5516 with windows vista. There are yellow explanation points under device manager.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Device Manager.
    If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    Where you see the Yellow exclamation mark, double click it, choose "Details" tab, from the dropdown menu choose "HardwareIDs", click the first string and copy/paste here.

    I'm not an Acer employee.
  • missa_81
    missa_81 Member Posts: 3 New User

    copy and paste where?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    here, in your next post Smiley Happy

    I'm not an Acer employee.