Acer Factory Restore Stuck at Software Install

ColanJV
ColanJV Member Posts: 1 New User

My Acer laptop of which I have owned for only 9 months kept crashing, so I decided to do a factory restore, the option provided by windows in control settings.

 

It is now stuck at the software installation (clear fi.) and It has been that way for several hours...it is also telling me NOT to turn off my computer..what should I do? 

Answers

  • Joshua188
    Joshua188 Member Posts: 523 Mr. Fixit WiFi Icon

    Well if it has locked up and you have the Recovery disk then shut the unit off and retry the instillation.

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