Tablet won't turn on

workitout
workitout Member Posts: 1 New User

I bought the Acer B1-710 tablet from HSN the end of August.  It stop coming on about the first of October.  It is charged but will not turn on.  At first it would blink on then go back out, now it does nothing.  Can't seem to get a live representative on the phone.  Does anyone have any suggestions or know how to remedy this problem.  This is my first Acer purchase.  I really don't want it to be my last. Thanks.  Upset in Michigan.

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    Try a power reset on the tablet.

     

    There is a 'reset hole' at the right side of the tablet.

     

    Unplug the adapter.

    Please insert a thin object like a paper clip into this hole and hold it for 10 seconds.

    Then plug in the adapter and turn on the tablet.

     

    Check if it works.

     

    If not, you may contact the manufacturer for further help...

  • ogere
    ogere Member Posts: 1 New User
    Please is it only a paper clip I can use to do that because I have the same problem
This discussion has been closed.