AN515-55 microphone and camera not working, tried OS re-installation but issue persist

Dolphin420
Dolphin420 Member Posts: 4 New User
edited October 2023 in Nitro Gaming

Мой микрофон и встроенная камера не определяются ноутбуком. Переустанавливал ОС раза 3-4, но результата нет. О конфиденциальности не может быть и речи, как и просто ставить разные версии драйверов, все это пробовал делать и не помогло, все способы найденные в интернете не помогли. При включенной гарнитуре тоже не видит микрофон

TRANSLATED

My microphone and built-in camera are not detected by the laptop. I reinstalled the OS 3-4 times, but there was no result. Confidentiality is out of the question, just like simply installing different versions of drivers, I tried all this and did not help, all the methods found on the Internet did not help. When the headset is turned on, it also does not see the microphone

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Edited the thread to translate from Russian to English and to add issue detail]

Answers

  • Dolphin420
    Dolphin420 Member Posts: 4 New User

    My microphone and built-in camera aren't exactly a laptop. I reinstalled the OS 3-4 times, but there is no result. Privacy is out of the question, just like installing different versions of drivers, they tried to do all this and did not help, everything found on the Internet did not help. When the headset is turned on, the microphone is also not visible.
  • Dolphin420
    Dolphin420 Member Posts: 4 New User

    Nitro AN515-55 win 10

  • Are you referring to the laptop's internal webcam and microphone? Or are you referring to there a webcam and external usb microphone?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Dolphin420
    Dolphin420 Member Posts: 4 New User
    Are you referring to the laptop's internal webcam and microphone? Or are you referring to there a webcam and external usb microphone?

    The webcam and microphone built into the laptop, but the microphone from the headset that I connect also does not work
  • Joe9844
    Joe9844 Member Posts: 549 Seasoned Specialist WiFi Icon
    The webcam and microphone built into the laptop, but the microphone from the headset that I connect also does not work
    You are already using your headset mic.

    When you plug in your headset, the laptop asks you "which device did you plug in". You just have to select headset. That's it.

    You can verify it by lightly tapping your headset mic, the signal meter will jump.
  • Are you referring to the laptop's internal webcam and microphone? Or are you referring to there a webcam and external usb microphone?

    The webcam and microphone built into the laptop, but the microphone from the headset that I connect also does not work
    Can you send a screenshot from device manager?


    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)