GPU not detected PH315-53

boki08
boki08 Member Posts: 5 New User
edited May 2022 in Predator Laptops
HI, I tried cleaning my fans, suddenly my laptop didn't turn on, but the battery indicator is blinking, then I tried to reset the battery, afterwards it turned on, but my GPU is not being detected. i tried the basic trouble shooting guides found in YT but nothing seems to be working, when I press turbo all the fans still work


(Thread was edited to add model name to the title)

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    >>>I tried cleaning my fans, suddenly my laptop didn't turn on,>>>

    Did you disconnect the charger and battery pack before you tried to do this?

    Jack E/NJ

  • boki08
    boki08 Member Posts: 5 New User
    Yes i did, the fans still work perfectly
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    What is your full model number? For example, PH315-54?

    Jack E/NJ

  • boki08
    boki08 Member Posts: 5 New User
    PH 315-53, I tried to reinstall the GPU driver using ACER's website, for my model it's only showing 3070, 3080, 2070, 2080, it's not showing the 3060 that i have, so i also tried ph315 54 to get the 3060 driver, it says its not compatible, i tried going to Nvidias website, still showing not compatible, tried to go back to win 10, to re install back the old drivers still not showing, tried also for win 11, still not showing, talked to a technician saying its probably a mobo issue, hoping and praying that a repair can take care of it as I cant afford to replace the mobo :(
  • boki08
    boki08 Member Posts: 5 New User
    also to add, we checked the GPU if there's any damage, there's none, 
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    (1) How did you check GPU for damage if it's not detected?

    (2) How do you know it's a 3060 if it's not detected? 3060 is not listed anywhere in the specs for this model.

    Jack E/NJ

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    >>>for my model it's only showing 3070, 3080, 2070, 2080, it's not showing the 3060>>>i bought it and the box indicates its a 3060 and even checking my old photos of it's specs its showing 3060>>>

    No, there is no 2080  on driver downloads. Only 2060.

    So are you sure about 3060? Maybe it was 3080? Please show box that claims 3060. Or old photos you have that claim 3060. Maybe it's an '8' not a '6'


    Jack E/NJ

  • boki08
    boki08 Member Posts: 5 New User
    i dont have the box with me right now nor the photos, as it's with the technician, but if it helps 

     PH315-53-527E this is the exact model 

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    OK. See if DriverBooster or DriverPack freeware can actually detect the GPU and suggest a better on-line driver.

    Jack E/NJ