Battery Charge Limit turning off automatically after shut down

danetime
danetime Member Posts: 5 New User
When I set the battery charge limit to 80% and open again my laptop after I shut it down, the battery charge limit turns on automatically. I tried using the Acer Care Center as an administrator but it still turn off automatically.


Any suggested fix? Thank you!

Best Answer

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021 Answer ✓
    danetime yes always plugged into AC only use it on batter on emergency and really light work the internal batteries are not like the old removable ones that would get damaged if not removed they are designed to be always plugged in (as i explained before they work as a powerbank to help the adapter with more power when it cant provide enough by itself) as you wont get full performance from the laptop if its not always plugged in :) i have mine always on AC 24/7 non stop since 2018 and i only have 8.7% battery wear :)






    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


Answers

  • Pro_S
    Pro_S Member Posts: 18 Troubleshooter
    edited October 2021
    Try reinstalling the Acer Care Centre application by downloading from the support page (However I assume that you would have already done it.)....
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021
    danetime theres no battery charge limiter on any acer laptops with internal battery the limit was used for the old removable batteries only also care center its obsolete wont work for anything just to see your device serial/snid nothing else also your battery wont overcharge and its perfectly safe to use it on AC at all times in fact thats what you should do never use it on battery only you will damage it good luck :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • danetime
    danetime Member Posts: 5 New User
    xapim said:
    danetime theres no battery charge limiter on any acer laptops with internal battery the limit was used for the old removable batteries only also care center its obsolete wont work for anything just to see your device serial/snid nothing else also your battery wont overcharge and its perfectly safe to use it on AC at all times in fact thats what you should do never use it on battery only you will damage it good luck :)
    Well I was asking because I read somewhere that it is good to avoid charging the battery to 100% often to prolong the battery life. Are you saying that is better to just always keep it at 100%?
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited October 2021 Answer ✓
    danetime yes always plugged into AC only use it on batter on emergency and really light work the internal batteries are not like the old removable ones that would get damaged if not removed they are designed to be always plugged in (as i explained before they work as a powerbank to help the adapter with more power when it cant provide enough by itself) as you wont get full performance from the laptop if its not always plugged in :) i have mine always on AC 24/7 non stop since 2018 and i only have 8.7% battery wear :)






    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • lenhatt
    lenhatt Member Posts: 1 New User
    xapim said:
    danetime yes always plugged into AC only use it on batter on emergency and really light work the internal batteries are not like the old removable ones that would get damaged if not removed they are designed to be always plugged in (as i explained before they work as a powerbank to help the adapter with more power when it cant provide enough by itself) as you wont get full performance from the laptop if its not always plugged in :) i have mine always on AC 24/7 non stop since 2018 and i only have 8.7% battery wear :)




    I often fully charge the battery (8x~9x~100) then I unplug it and play games when it's not plugged in, will this affect the battery?
  • Erick-Acer_Retired
    Erick-Acer_Retired Member Posts: 503 Seasoned Practitioner WiFi Icon
    Hi @ danetime
    Could you please tell me model name of unit 
  • abhijithjay
    abhijithjay Member Posts: 1 New User

    I had this same issue for quite some time now on my Predator PH315-53, although I found a quick fix for this last week.

    You probably have your Usb Power charging while the device is off set as "On" in your Quick Access app<Settings. Disabling this did the trick for me, since I believe my external USB devices somehow were draining power bit by bit while my device was switched off, thereby resetting the Battery limiter.