Nitro 5 AN515-44 Cannot install acer care center on Windows 11

SunSetTR
SunSetTR Member Posts: 76 Devotee WiFi Icon
edited October 2021 in Windows 11
My laptop is Nitro 5 AN515-44.

I installed and tried the driver, after restarting the computer I can't use it.

After restarting the computer, I get the error in the picture while running the Acer Care Center.

How to fix quotAcer care center is still intializingquot  Acer Community

I install windows 11 app store Acer Care Center and it doesn't have many settings like fixing battery threshold. How can I use Acer Care Center in Windows 11? As I said, the application opens in the first installation, but when the computer restarts, the application cannot be started. I think the application cannot be installed on Windows 11 and does not work well even though it is installed.

When will Acer update this software?

Answers

  • SunSetTR
    SunSetTR Member Posts: 76 Devotee WiFi Icon
    I reinstalled and it worked. I also tried resetting Windows 11.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @SunSetTR,

    Good to know thanks for your information. It will be useful for many people. ​
  • SunSetTR
    SunSetTR Member Posts: 76 Devotee WiFi Icon
    Easwar said:
    Hi @SunSetTR,

    Good to know thanks for your information. It will be useful for many people. ​
    Thank you.

    I installed windows 10 due to some problems. I got the same error on the fresh install. I also implemented some solutions on the internet and it happened this time.

    1. https://www.youtube.com/watch?v=RIihcWaJxR8&t=482s

    2. https://www.youtube.com/watch?v=7ihMGaBj3qQ

    Why does Acer Care Center make such mistakes? In the new installation, sometimes there is no error screen, sometimes such an error screen appears. 

    Sometimes I get an error even when installing the sound driver. Realtek interrupts installation and says file path not found. When will Acer release new drivers for Windows 11?