Keyboard stopped working, Touchpad is working. sp314-54n-56nu

82Dubs
82Dubs Member Posts: 3 New User
edited September 2021 in Swift and Spin Series
sp314-54n-56nu 
Keyboard was working fine at night, by morning it wasn't working.  The touchpad still works normally.  What can be causing this issue?

The drivers are all updated.

Thread was edited to add model name to the title


Best Answer

  • 82Dubs
    82Dubs Member Posts: 3 New User
    Answer ✓
    For anyone else having the same issue, resetting the battery, through the pin hole, has worked for now.  I hope it keeps working.  

Answers

  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @82Dubs,

    Try to get into BIOS and default the BIOS one time.
  • 82Dubs
    82Dubs Member Posts: 3 New User
    edited September 2021
    Easwar said:
    Hi @82Dubs,

    Try to get into BIOS and default the BIOS one time.
    I attached external keyboard, the keyboard isn't working in the InsydeH20 Setup Utility menu from the laptop, is that another issue?  I did it using external keyboard, and it didn't make a difference unfortunately.
  • 82Dubs
    82Dubs Member Posts: 3 New User
    Answer ✓
    For anyone else having the same issue, resetting the battery, through the pin hole, has worked for now.  I hope it keeps working.