Where do you go for honest advice on Acer computers, I have an Acer A-316-41-R540

Kenmar1

I have an Acer A-316-41-R540 lap top manufactured on 24/4/2018.

The inbuilt battery has been replaced.

The solid state hard drive was checked by a computer tech approx. 2 years ago and found to be 75%.

The laptop has developed an annoying issue of the cursor jumping all over the place when typing up a document or an email. This is quite annoying.

I sent a letter to Acer here in Australia, they did not have the courtesy to even reply. They along with most companies today have set up an electronic wall !!

A recent search on line produced a large range of Acer laptops with varying levels of capacity, pricing etc. Most computer sales people that I have had brief conversations with only want to sell you a new laptop. I am hoping that someone in the on-line Acer community can provide some meaningful advice on (a) do I need to replace my existing laptop, (b) if so, which new model compares to my existing laptop. It is used as a personal / home office tool.

Thank you.

Puraw

https://community.acer.com/en/discussion/720495/where-do-you-go-for-honest-advice-on-acer-computers

The A315-41 is a budget laptop, the best deals for a similar 15.6" Acer laptop would be the Acer Aspire 3 A315-24P with an Intel i5-1135G7 CPU for $320 or the Aspire Go15 AG15-31P for $299 with an Intel Core i3-N305 CPU, keeping in mind that both these laptops have RAM soldered on the motherboard that cannot be upgraded while the A315-24P comes with a SSD upgradable to 2TB but not the AG15-31P (soldered drive).

In the mid-range class, I can recommend the latest Acer Swift Go 14 for $760 with a beautiful 14" WUXGA screen and full metal body: Amazon.com: Acer Swift Go 14 Intel Evo Thin & Light Laptop | 14" 1920 x 1200 Touch Display | Unlock AI Experiences | Intel Core Ultra 7 Processor 155H | Intel ARC | 16GB LPDDR5X | 512GB SSD | SFG14-72T-718K : Electronics