Acer Aspire E1-772 RAM issue the power button lightsup but screen stays black how to fix this issue?

Alyxiate
Alyxiate Member Posts: 2 New User
edited January 2023 in Aspire Laptops

Hi, I'm having issues with installing extra ram on the Acer Aspire E1-772, on the latest bios v1.03 that's on the site, the laptop works fine with the current ram in it, Kingston 4GB 1Rx8 PCL3-12800S-11-12-B3 ACR16D3LS1NBG/4G (will include image) but when I try to install other RAM sticks either on their own or alongside the current RAM it won't post, the power button lights up but screen stays black, will also include picture of ram I'm trying to install (the crucial one), anybody know how to fix this issue? As nothing in bios that seems to be helpful whatsoever


 [Edited the thread to add issue detail]

Answers

  • Alyxiate
    Alyxiate Member Posts: 2 New User

    Can't seem to find anything at all online relating to this issue which is really confusing me, as both ram are the same speed, same bandwidth and same size