Software installed the pc runs games slower than the first time i booted up the laptop.

Deayyy
Deayyy Member Posts: 3 New User
edited January 2023 in Nitro Gaming

I had this laptop for the past 2 years and i've decided to reset it a couple of times in that timeline. But now the computer doesn't download the software that used to download by itself that comes with Acer care and Nitro sense and all those drives, i had to download all of them by myself the last time i reseted this laptop. I need help to solve this problem because i don't use no drivers, the pc runs games slower than the first time i booted up the laptop. Thank you.

 [Edited the thread to add issue detail]

Answers

  • JackE
    JackE ACE Posts: 44,469 Trailblazer

    Did you reset it using the ALT+F10 cold boot factory reset method? If not, try following the instructions in this video.



    Jack E/NJ

  • Deayyy
    Deayyy Member Posts: 3 New User

    I'll try it out thanks brother!

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @Deayyy


    Here are steps to do a refresh and reset


    click on start - settings - update and security - recovery - reset this pc - get started 


    or 


    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started 


    It will show you keep my files and remove everything

    chose keep my files 

    chose the account - type the password - click on local reinstall - click on reset 

    It will be in progress.. 

    login to computer and start using the computer. 

    If it is still not working 


    click on start - settings - update and security - recovery - reset this pc - get started 

    chose remove everything 

    click on local reinstall - just remove my files - click on reset

    It will be in progress


    Note:


    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact.  Only the applications will be lost


    If you do reset ( remove everything ) - you are doing a factory default.  It will become like a day one computer.  It will wipe out everything and take your computer to day one like a new computer. 



    You can also do the recovery in an alternative way..



    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously.  It will go to repair mode. It will show you chose an option, continue, troubleshoot.  If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..


    It will show you chose an option, continue, troubleshoot

    Go to troubleshoot - click on reset this pc

    click on keep my files ( only applications will be lost )  chose your account and type your password  - click on local reinstall - click on reset

    It will be in progress 


    If the keep my files option is not working 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

    It will reinstall windows. 


    If the just remove my files is not working.. 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

    It will reinstall windows. 


    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @Deayyy


    I understand you say " I had to download all of them by myself the last time i reseted this laptop "


    Inside the computer there is a hard drive. It is a storage media. Inside the hard disk drive there is a separate place called recovery partition . If you install the windows using the recovery partition which is present on the hard drive then there is no need to install any separate drivers and applications


    If you are going to the install the operating system using acer recovery media like usb or cds from Acer which is designed for your computer then there is no need to install any separate drivers or applications from acer website. All the drivers and applications will be installed automatically from Acer recovery media. You can acer store and get the recovery media.


    If the recovery partition on the hard drive is corrupted or if there is no recovery partition present on the hard drive and if you try to install windows using downloaded operating system from microsoft then you have to install the acer drivers and applications separately from acer website once the operating system is installed.


    Since the operating system which you installed earlier was not installed from recovery partition you were forced to install the drivers and applications separately.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Deayyy
    Deayyy Member Posts: 3 New User


    I think that makes more sense and answers mostly my question about it. Thank you!