Acer won’t boot I can’t go past Windows screen

Onabologna
Onabologna Member Posts: 1 New User
edited December 2022 in Windows 11

Since this newest update, I can’t go past Windows screen, (which doesn’t even appear to fit completely on my laptop screen),!

HELP!!!!

[Edited the thread to add the issue detail]

Answers

  • wascas
    wascas Member Posts: 1,194 High-End Contributor WiFi Icon

    What is the exact model name? Example AN515-56-50HK.

  • William_mk2
    William_mk2 Ally Posts: 4,084

    @Onabologna


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..


    It should work fine.


    If you are not able to perform the system restore using the above steps kindly go through the steps given below


    Turn off the computer.

    Turn it on

    It will take you to login screen

    Please dont type the password or pin

    On the lower right corner of the screen you will see the power button

    click on the power button - It will show you sleep shutdown and restart - You are suppose to click on restart. But please dont do it now.

    Look at the bottom left corner of the keyboard - Hold the shift key on the keyboard and press the power button on the lower right corner of screen and click on restart and keep holding the shift key till you get the troubleshoot screen

    It will show you chose an option, continue, troubleshoot on the screen - Now please remove the finger from the shift key

    click on troubleshoot - click advanced options

    click on system restore

    chose the date when it was last working properly - click on next - finish - yes

    System restore will be in progress. Click on close or restrart on the system restore complete on incomplete message

    It will be in progress


    It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 31,647 Trailblazer

    Does nothing happen when you click on the See What's Inside button? What happens when you use Alt-Tab to choose a different app? That might just be Edge in full screen mode on the top.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Sometimes I use cntrl-minus and cntrl-plus to make things visible.