Hi, everyone. I started using my Acer Swift 3 on a regular basis back in September, and just a few days ago, my computer randomly froze for the first time. The cursor was also completely frozen, and I could not ctrl + alt + del or access any other part of the computer. All I could do to fix it was to shut it off manually and turn the power back on. Since then, the computer has frozen multiple times. The last two days, it only froze once and never gave me any trouble except that, but today, it has frozen 4 times in just a few hours. It even restarted randomly while I was scrolling through a webpage. The most concerning thing to me was one instance where it froze and the screen went black, then to a glitched screen, and finally to a white screen before I had to manually restart it.
I have already tried several fixes with no luck. So far, I have checked for driver updates, updated Windows, ran a system scan (it did fix corrupt files, but issue still occurred after this), ran virus scans (no viruses), and booted in safe mode. When I was in safe mode for a short while, my computer didn't freeze, but I'm not sure if I was on safe mode for long enough to tell if this might definitively be an answer to the problem. Would anyone have other suggestions to fix this problem? Thanks for any suggestions!
