Please help me - Acer Nitro 5 AN515-43

Phuongthao87
Phuongthao87 Member Posts: 4 New User
edited September 2021 in Nitro Gaming
Please, my laptop Acer Nitro 5 AN515-43 

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  • Phuongthao87
    Phuongthao87 Member Posts: 4 New User
    My laptop not received SSD on the bios
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Phuongthao87,

    May I know the issue in the system.
  • Phuongthao87
    Phuongthao87 Member Posts: 4 New User
    edited September 2021
    Easwar said:
    Hi @Phuongthao87,

    May I know the issue in the system.
    My laptop can't login in the window. Because not received HDD and boot option menu.
    Thanks you so much.

    Edited to hide sensitive information
    Acer-Erick
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Answer ✓
    Hi @Phuongthao87,

    Did you change the default SSD. 
  • Phuongthao87
    Phuongthao87 Member Posts: 4 New User
    Easwar said:
    Hi @Phuongthao87,

    Did you change the default SSD. 
    Boot option menu list emplty. I don't see boot
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi @Phuongthao87,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page. 
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. ​