Aspire 5 A515-44 Number pad not working correctly

Mandamay
Mandamay Member Posts: 3 New User
edited July 2021 in Aspire Laptops
Hi I brought an Aspire 5 laptop recently and when I try to use the number pad it doesn't work properly. For instance I can't use it in this message as only the number four works but it comes up as forty five, using other numbers just moves the cursor to the start of the sentence, it works in the search bar except for the number four which again comes up as forty five, it doesn't work at all in word.
Do I need to configure the buttons differently or is it a faulty number pad?
Any help would be appreciated. Many thanks.


Thread was edited to add model name to the title


Answers

  • JackE
    JackE ACE Posts: 44,328 Trailblazer
    There are dozens of A5 models. What's your full model number? Example, A515-54G? A514-43? A517-51G?

    Jack E/NJ

  • Mandamay
    Mandamay Member Posts: 3 New User
    Oh sorry it is a Aspire A515-44 series.
  • JackE
    JackE ACE Posts: 44,328 Trailblazer
    What happens when you follow the keyboard use patterns shown below? If it still exhibits weird behavior, shut down Windows normally. Then turn it back on and immediately starting tapping the F2 key. The BIOS menu should appear. In the BIOS MAIN tab, there should be an option to switch from MediaKey to FunctionKey behavior. Change the option. Then press F10 to save settings and exit the BIOS menu. The try the use patterns again.


    Jack E/NJ

  • Mandamay
    Mandamay Member Posts: 3 New User
    Thank you. I will try it.