Chromebook won't stay on

calvindudecalvindude Member Posts: 11

Tinkerer

Hey guys, today I turned on my Chromebook and it stayed on for a few seconds before it went off right after that, if I even held onto the power button. After doing the hard reset, when I try to charge the phone, the charging light also comes on. Still, nothing changes. I really need help. As I have a thesis I am working on on my Chromebook I need to submit it as soon as possible

Best Answer

  • Acer-WilliamAcer-William Moderator Posts: 337 Moderator
    Accepted Answer
    calvindude

    I am really sorry for the inconvenience.    Please check whether the charger cable is connected properly on the laptop and also on the power socket.   Try to use the charger cable in a different room on a different power outlet.    Try to bypass the surge protector and connect it directly to power outlet.      Turn on the computer and check whether  any lights are coming on ( on the power button and also on the side of the computer ) .   Please check whether the charger lights and power light are coming on.   

    Hit 'Like' if you find the answer helpful!  
    Click on 'Yes' if the comment answers your question!

FAQ & Answers

  • EaswarEaswar Ally Posts: 1,498
    Hi calvindude,

    You charged your phone and it charges are you getting any light indication when charger is connected to the chromebook. 
  • calvindudecalvindude Member Posts: 11

    Tinkerer

    thank you got it
  • Acer-WilliamAcer-William Moderator Posts: 337 Moderator
    Accepted Answer
    calvindude

    I am really sorry for the inconvenience.    Please check whether the charger cable is connected properly on the laptop and also on the power socket.   Try to use the charger cable in a different room on a different power outlet.    Try to bypass the surge protector and connect it directly to power outlet.      Turn on the computer and check whether  any lights are coming on ( on the power button and also on the side of the computer ) .   Please check whether the charger lights and power light are coming on.   

    Hit 'Like' if you find the answer helpful!  
    Click on 'Yes' if the comment answers your question!

  • EaswarEaswar Ally Posts: 1,498
    Hi calvindude,

    Is there any update. 

Sign In or Register to comment.

Who's Online815

Acer-Erick
Acer-Erick
Acer-William
Acer-William
billsey
billsey
brunosccp1910
brunosccp1910
Budi
Budi
cacaedu
cacaedu
DanteHen20
DanteHen20
davisramos132
davisramos132
egydiocoelho
egydiocoelho
EnderJoker
EnderJoker
Ericnandoj
Ericnandoj
frosmino
frosmino
knv98
knv98
Larryodie
Larryodie
Lucaszanotello
Lucaszanotello
Manxie
Manxie
Pulkitjanu
Pulkitjanu
underoot_iota
underoot_iota
VitorianoFM
VitorianoFM
xapim
xapim
+795 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos

Member Highlight

We are honored to have Leostat in the Acer Community. With their dedication, support and effort, Leostat has become one of the main collaborators. On behalf of our Acer Community Team and all of our users, we want to recognize and thank you for your dedication!

Total Posts and Comments: 1554

Total Points:4812

Total Accepted Answers: 182

Leostat Community Aficionado