Games freezing when plugged in charge - Predator PH317-52 (2018)

Tjhossein
Tjhossein Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi, my laptop model's Predator PH317-52 (2018). 1 week ago this problem started. When laptop charging games are freezing, stuttering. When plug of charge games are working well ( with battery optimization). I can play some games only with low settings (120 fps). But cant play medium or high settings. Example i can play dota on low settings with 120 fps, but cant play medium or high settings. Game are freezing but sound hearing and i can move or do anything, but screen freezing. But with battery i can play dota high settings. Not any issue. I tried everything. Installed last nvidia driver, uninstalled and rewritted old version, tried power option settings change or formatted pc. Installed old version win 10 or installed Linux Ubuntu. Updated bios version. But not helped anything. But i thinking it is not gpu issue. If gpu crashed but how can i play games are high setting when plugged of charge, with battery? Pls help me. Service said to me it must be change motherboard. I am thinking they dont know what is problem and it easy to say change motherboard( )). Pls help me for this i am so tired

Answers

  • Tjhossein
    Tjhossein Member Posts: 2 New User
    Tjhossein said:
    Hi, my laptop model's Predator PH317-52 (2018). 1 week ago this problem started. When laptop charging games are freezing, stuttering. When plug of charge games are working well ( with battery optimization). I can play some games only with low settings (120 fps). But cant play medium or high settings. Example i can play dota on low settings with 120 fps, but cant play medium or high settings. Game are freezing but sound hearing and i can move or do anything, but screen freezing. But with battery i can play dota high settings. Not any issue. I tried everything. Installed last nvidia driver, uninstalled and rewritted old version, tried power option settings change or formatted pc. Installed old version win 10 or installed Linux Ubuntu. Updated bios version. But not helped anything. But i thinking it is not gpu issue. If gpu crashed but how can i play games are high setting when plugged of charge, with battery? Pls help me. Service said to me it must be change motherboard. I am thinking they dont know what is problem and it easy to say change motherboard( )). Pls help me for this i am so tired
    Cpu and gpu temp are good. Changed thermal paste 1 month ago with DeepCool Z9.