Screen goes black when playing videos or during calls Aspire ES 15

Felix7
Felix7 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have been having the issue of my screen going black on my Aspire ES 15, after a while watching a video or on a call, like Zoom. I can still hear the audio, but the screen will flicker black and then not display anything. I need to force stop the computer when this happens as I cannot see anything on the screen. Any ideas on how I can solve this?

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    If this also happens with a HDMI TV screen, then the GPU is probably overheating. Jack E/NJ

    Jack E/NJ