Switch 11V SW5-173 screen goes upside down when I pull the screen off into tablet mode.

When I detach the screen and go into tablet mode, the screen goes upside down in 'landscape' mode. It rotates fine to 'Portrait' mode. When I flip to landscape or flipped landscape as a tablet it is upside down. If I attach the screen back to the keyboard in laptop form it is normal and the orientation is fine. If I put the screen on backwards in presentation mode it is upside down still. In this mode I cannot use CTRL-ALT -UP. It used to work fine, but I didn't notice when it started to do this.....probably after a windows update. I cannot go back to the previous windows since its been more than 10 days. It appears to be a problem with the orientation sensor, but I can't seem to find a solution. Does anyone have any suggestions?

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JackE

>>> I cannot go back to the previous windows since its been more than 10 days. >>>

Check anyway. Open ControlPanel. Search 'restore point'. Click 'create a restore point' in left pane. If SystemProtection is turned on, click 'system restore' button. Click next. Jack E/NJ

Cycledawg

Already tried that. Actually did a full windows reinstall to factory specs and I still have the problem. The workaround although it is a hassle is to turn ON rotation lock and individually choose the orientation if I rotate the tablet. Does anyone have any other suggestions....or does this suggest a hardware issue.....since the full windows 10 reinstall did not fix the issue?

JackE

If a full remove everything factory reset disconnected from the internet doesn't resolve the issue, then it's likely a hardware issue. Jack E/NJ

Cycledawg

It's not disconnected during the reinstall? I thought it doesn't reconnect until after the install is finished and you enter the password. The only way I can think of is to disconnect the router, but that would take everything offline that is on wireless. Am I missing something?

JackE

Disconnected assures no Win updates can sneak in there before you can turn on system protection in ControlPanel's restore point app. You can turn off wifi with FN+F3 toggle key combo. Jack E/NJ

Cycledawg

Thanks for your help....maybe i'll give that a shot later! For now I'll live with it since I don't use it as a tablet that often, but it just bugs me when something is not working as intended. :P

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