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Acer has been awarded the “Best Service Brand of the Year 2019” by Popular Computer Weekly, a well-known IT media in China. This honor marks the 14th consecutive year Acer has won this award.
Popular Computer Weekly released the list of awards based on the survey results of its “China Technology Billboard”, one of the most influential survey activities within the IT industry in China.
Over the years, Acer China has been endeavoring to improve customer service experience by continually optimizing service operation management, delivering efficient, convenient and high-quality service. In 2019, for example, Acer China began offering a competitive 3-year warranty policy offering on-site service for items in the ConceptD series and also established a dedicated ConceptD service hotline.