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Acer Refuse to Repair a Product in Warranty

DannymasDannymas Posts: 1Member New User
Product model NC-SP314-51-P5LQ...…...I sent a repair request to Acer on 2nd August 2019 and have the response e-mail saved ( dated 2nd August.) They have responded several days later by saying that my warranty has expired. I have the purchase note saved on my computer as well. The warranty expired on the 3rd August 2019. They are now not responding to my correspondence. I think this is very poor from a supposedly respectable company. Can anyone advise of my next course of action please?

Comments

  • Acer-MannyAcer-Manny Posts: 2,135Acer Crew Acer Crew
    Hi Dannymas,

    I am sorry to hear this. Can you please check your private messages and reply with the additional information requested for better assistance?

    Thanks in advance,
    Acer-Manny
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