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Acer Active Stylus Not Working - Acer Aspire S5-371

skeighleyskeighley Posts: 1Member New User
I have an Acer Aspire s5-371 and bought a brand new active stylus; for the life of me I absolutely cannot figure out how to make it work. We were told by Harvey norman workers that it was compatible with my laptop and even though I've downloaded Hover Acess and can pull it up via apps, the pen won't activate it and the touch screen won't register. I've already recalibrated my touch screen, rebooted my computer and  been through all of the Pen/Windows Ink settings. 

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