Help to get the warranty support for the burnt motherboard

Karan51

Hello, I am karan from India and I am here to get some suggestions on what should I do about my predator laptop. I had been using it carefuly and maintaining its condition properly. It abruptly blacked out and does now turn on even after charging it. An engineer from the company came and stated that the element of the motherboard is burned. It is still in warranty period and yet the company refuses to take the burnt motherboard under warranty. 
Its been 7 months now and i am totally disappointed with the product. The product itself is very costly and now the company is asking me to invest almost half the amount of laptop again to get it into working condition.
Please tell me what do I do. 

Sharanji

Karan51 
Sorry to hear about your experience. Primarily the community is a place where members can exchange their own advice, ideas, articles with knowledge and troubleshooting techniques etc. The Acer community is not design for direct customer support consultation, or complaints. 
Please contact Acer support in your region and they will be happy to help you.

You can escalate the case to the concerned Acer authorities in your region and get the issue resolved. Here's the Acer support network weblink  for your region. Click on " Support Escalation Matrix" at the top right corner and download the details.  Contact the concerned support in your state to escalate the case and they will be happy to address your concerns. 
Acer India support network : Acer India Support Network
Acer India support :  https://www.acer.com/ac/en/IN/content/service-contact
Acer worldwide : http://www.acer.com/worldwide/support/ 

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