So I've been facing this issue for many months. What happens is whenever I leave the screen to turn off automatically after sometime (or manually turn it off), the display turns off and I cannot access my laptop after that (it hangs with display off), until I do a hard reset by pressing the power button for 5 seconds. Because of this I have to keep to laptop back light always ON, which consumes a lot of battery. However this issue is solved if I disable the Nvidia Driver, but then, what's the use of a gaming hybrid laptop when, you can't do gaming on it?
Anyone else facing the same issue on their Nitro 5 Spin please reply. I have contacted Acer Customer Care Center many times but it's not solved.