Predator XB281HK Black Screen and no signal

Fyingfishsg
Fyingfishsg Member Posts: 1 New User
edited March 2023 in 2017 Archives
Dear All, just bought this beast in a PC show. However,  in addition to its blue light turned on, there is no Acer logo showing up and all control buttons do not work. Linking the display with my macbook pro Mid 2014, which supports 4K monitor, with HDMI fails to have any signal. I pressed the input button. Nothing took place. Just the silent black screen.   Even without any connection, when turning on, the screen should show the Acer logo and all control buttons should work, right ?   According to my previous experience in using the Acer monitor, it should be the case.  Please advise. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    any image about no input signal or settings if you press the settings button?
    if so, only black image, there's an hardware issue.
    I'm not an Acer employee.