Black squares screen deforming when using Acer Spin 5 SP513-51-39YZ

Chokey

Hello Community,

 

I bought my new Acep flip 5 on 1-5-2017 at Mediamarket. The show model looked pretty good and the graphics were all fine, so I purchased one. On my way from the store it was all in the box and I didn't drop it. The moment I used it and went to Google, the screen started to show black squares and missing letters and numers in the start menu. This won't change when I use the notebook in Laptop, Display, Tent or Tablet mode. The screen flicks from time to time and it takes a second to load the screen from time to time. See image:

 

I had the intention to use this notebook for school but now it's no use to me!

 

Can someone give an explanation how to fix this!

 

Gr. Chokey

IronFly

Try to update graphic drivers:

windows logo key + x

click on device manager

click on display adapters

double click on Intel graphic adapter

Drivers - update drivers - automatic search

 

or try this drivers:

https://global-download.acer.com/GDFiles/Driver/VGA/VGA_Intel_21.20.16.4526_W10x64_A.zip?acerid=636137429026263309&Step1=NOTEBOOK&Step2=SPIN&Step3=SP513-51&OS=ALL&LC=en&BC=ACER&SC=PA_6