-
Windows 10 update 2004 may cause finger print reader issue on TMP215-52 series
This article only applies to: TravelMate P215-52 models If you experience any of the following fingerprint reader issues after installing the Windows 10 2004 update, please update the Fingerprint driver to 5.5.2.1124 or later posted on the Acer Drivers and Manuals page. * Finger print reader fails to recognize previous…
-
Windows 10: How do I upgrade to Windows 10
How do I upgrade my computer to Windows 10? The Microsoft free upgrade offer for Windows 10 expired on July 29th, 2016. If you did not make use of the free upgrade offer, contact Microsoft to purchase the upgrade. If you have previously upgraded to Windows 10 but want to re-install your system, use the instructions in our…
-
Error message "Your PIN is no longer available due to a change in the security settings on this device"
What can I do if Windows gives an error that my PIN is not available due to a change in security settings? If you are unable to sign-in to your system using your PIN, we recommend you log in with your Windows password and reset your PIN. Use the instructions below to reset your PIN. Click Sign-in Options and click the Key…
-
How to check your Windows version to tell if you have a 32 bit or 64 bit operating system
How do I check if I have a 32 bit or 64 bit version of Windows? Knowing whether your computer is running a 32-bit or 64-bit version of Windows ensures you install the right drivers and software designed to work with your type of operating system. Press the Windows key and Pause/Break keys at the same time. Locate…
-
Windows 10: Reinstall Windows 10 after the free upgrade
How can I perform a clean install after the Windows 10 upgrade? Windows 10 automatically activates online when you upgrade your product to Windows 10. This allows you to reinstall Windows 10 again at any time, without having to purchase a license. You can use the Microsoft media creation tool to make bootable media to…
-
Windows 10: Change your computer name
How do I change the name of my computer? Use the following steps to change the name of your computer. Click the Start menu and select Settings. Click System. Scroll down and click About. Click Rename PC. Type your new PC name and click Next. Your computer name will change when you restart your system.
-
Windows 10: Reset Windows if you have forgotten your password
How do I reset Windows if I have forgotten my password? You can reset your password from another computer if you sign into Windows using your email address. If your Windows login is not your email address, you can use the instructions below to reset your password. From the login screen, click the power icon in the lower…
-
Windows 10: Changing keyboard layout
How do I change the keyboard layout? You can configure your keyboard to use different language and keyboard formats. You can add multiple keyboard layouts and switch between them when needed. Use the following steps to add a language, set a default language, and switch between keyboard layouts: Add a keyboard language:…
-
Windows 10: Change power management settings
How do I change power management settings? You can adjust your power management settings decrease power usage or increase system performance. Use the following steps to change your power management settings. Type Power Options in the search box and select Power Options from the search results. Click Change plan…
-
Windows 10: Change touchpad settings
How can I change my touchpad settings in Windows 10? You can change the settings on your computer to adjust touchpad sensitivity, tapping, scrolling and gesture behavior. Use the following steps to adjust your touchpad settings in Windows 10. Click the Start menu and select Settings. Select Devices. Select Touchpad from…
