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How to Change the Keyboard Backlight Color on Acer Chromebook 516 GE
Your Acer Chromebook 516 GE comes with an anti-ghosting keyboard that has four zone RGB backlighting. This allows you to personalize the color of your keys with preset backlight modes, making it easier to type and game in the dark. The keyboard’s anti-ghosting technology helps to ensure your keypresses are executed in the…
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Battery Percentage Indicator of Your Acer Chromebook Displays Incorrect Battery Percentage
Why is the battery percentage indicator of my Chromebook showing the wrong percentage? You might run into a situation where the battery percentage indicator of your Chromebook indicates the battery is full and: You decide to unplug the AC adapter. But when you do so, your Chromebook powers off directly. You leave the AC…
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Chromebook Settings Cannot be Changed if Device is Provisioned
Chromebooks that are issued to students are generally configured and managed by an administrator. This process is called provisioning and it allows content and security features to be controlled by the school that issued the device. If your Chromebook is provisioned, you may not be able to change settings that are managed…
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Update the UT241Y Firmware to Allow Touch Functionality to Work on Chromebooks
Why won't the touchscreen work on my UT241Y when I connect it to a Chromebook? A firmware update is available for the UT241Y that improves the touchscreen functionality on the monitor in ChromeOS. If your touch is not working when connected to a Chrome device, you should follow the instructions below to update the…
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Chromebook Does Not Boot and the LED Does Not Turn On
How can I recover my Acer Chromebook if it does not boot and the battery LED does not turn on after a power adapter is connected? If your Acer Chromebook does not boot and the battery LED does not turn on when you connect a power adapter, leave your Chromebook connected to the power adapter for 6 hours. After those 6…
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Chromebook Keyboard May Not Work After Switching Out of Tablet Mode
Some Chromebook users may experience an issue where the keyboard stops working after switching from tablet mode to normal clamshell mode. This behavior is resolved in ChromeOS version 1.17. You can use the instructions below to resolve this issue. Impacted models Chromebook C736 Chromebook C736T Chromebook R756T Chromebook…
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How to Enable the On-screen Keyboard on Chromebooks
You can easily enable the on-screen keyboard functionality in your Chromebook settings if you encounter an issue where you need to use the touchscreen for text input. You can use the instructions below to turn on the on-screen keyboard for your Chromebook. Click on the time in the lower right corner. Click the Settings ⚙…
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How to Switch your Chromebook to Beta or Developer Channels
What are Chrome OS Channels?Your Acer Chromebook uses Google Chrome OS which is constantly updated with security patches and new features. These updates go through several channels before being released to users. The process involves different stages of testing and verification to ensure stability and compatibility. The…
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How to Access a Network File Share from a Chromebook
You can connect your Chromebook to a network file share to easily access shared files. Use the instructions below to access a local network file share from your Chromebook. Make sure your Chromebook is connected to the same network as the file share you are connecting to.Click on the Files 📁 icon from the home screen.Click…
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Chromebook May Not Power On after Hibernation with Closed Lid
Impacted models: CB514-2H, CB514-2HT What should I do if my Chromebook does not power on after being in hibernation overnight or longer with the lid closed? Your Chromebook may not power on after being in hibernation overnight or longer if the lid of the device was closed. Google has released a Chrome OS update that will…
