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Use CROSH Diagnostics to troubleshoot hardware problems on Chrome OS devices
How can I troubleshoot the hardware on my Chromebook, Chromebase, or Chromebox? The Chrome operating system includes a shell environment called Chrome Shell (CROSH). CROSH includes several diagnostic utilities that can be used on all Acer Chromebooks and Chromeboxes without enabling developer mode. Follow the steps below…
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Rotate display on Acer Chromebooks
How can I rotate the image on my Acer Chromebook screen? How can I rotate the image on my Acer Chromebook screen? * Press the ctrl, shift, and keys at the same time. Your screen should rotate 90 degrees. * Repeat until your screen is in the desired orientation. Note: The image on rotatable Chromebook models automatically…
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Google Chrome OS update may improve touchpad functionality on Chromebooks
Why do my Chromebook mouse buttons not work all of the time? Some users have reported that their touchpad buttons were not as responsive as they should be. Google has released an update to the Google Chrome operating system that will resolve this issue. You will need to make sure your Chromebook is updated to version 51 or…
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Acer Chromebox Dual Display Setup
Can my Acer Chromebox support multiple monitors? You can connect two monitors to your Acer Chromebox for a dual display setup. Your Chromebox should automatically detect your dual display setup and extend the desktop screen. You can switch display setting to mirror the display using the instructions below: * Click your…
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How to wall mount the Acer Chromebase
Can I mount my Chromebase to the wall with a VESA mounting bracket? You can wall mount the Acer Chromebase using the steps below. * Remove the four screws that attach the stand to the Chromebase. * Remove the Chromebase stand. * Use the four screw holes to mount your Chromebase using a compatible VESA wall mounting bracket.
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How to set the home page on the Acer Chromebook
How do I set the home page on my Acer Chromebook? Use the following steps to set the homepage on the Acer Chromebook.* Launch the Google Chrome browser. * Click the Menu icon in the upper right corner and select Settings. * Check the box Show Home button. * Click Change next to New Tab page. * Select Open this page and…
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Acer C740 Chromebook trackpad issues
Why is the touchpad on my Acer C740 not working? SYMPTOMS The touchpad on the Acer C740 Chromebook may seem unresponsive or require significant pressure to recognize touches. SOLUTION Update to the latest version of Chrome OS to see if it resolves your issue.
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Reinstall ChromeOS
How can I reinstall Chrome OS? There are a few different methods to reload Chrome OS. Below are examples and reasons for using each method: Reset your Chromebook with Powerwash Powerwashing can solve most issues. Powerwashing does not require a USB flash drive or file download. Use a Powerwash if there is a bug with your…
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How to Change Your Wallpaper on Chromebook
How can I change the background wallpaper on my Chromebook? Click the time in the lower right corner and select Settings ⚙. Select Personalization. Click Set your wallpaper and style. Choose your desired wallpaper settings and close the window to save the changes.
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How can I see the latest version of the Chrome operating system?
This article only applies to: Chrome Operating System All current releases (dev, beta, stable) of the Chrome operating system can be found by visiting https://cros-omahaproxy.appspot.com/. Note: We recommend customers to use the stable-channel in case of problems.